Good afternoon I’m not having much luck with yourselves. Recently I used my voucher from my previous complaint for the t-shirt that I had ordered that fell apart. Instead of receiving the expected t-shirt, I received a shiny silver postcard from the Royal Mail, advising that there was a £4.48 customs charge to pay. Oh and an £8.00 fee for the privilege of handling it. So a total of £12.48, or roughly $5,000.00 with the post-Brexit vote exchange rate – but that’s all good because we’ve taken back control. Yeah. I don’t mind paying the customs charge, but surely it … Continued